Terms and Conditions

Last Updated: January 2026

Welcome to MENA Core ERP. By accessing or using our platform, website, applications, and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue use of our services immediately.

1. Definitions

• Company refers to MENA Core ERP.

• Service refers to the software platform, website, applications, and related services provided by MENA Core ERP.

• User refers to any individual, organization, or entity accessing or using the Service.

• Account refers to a registered user profile used to access the Service.

2. Acceptance of Terms

By creating an account, accessing, or using the Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

3. Account Registration

Users are responsible for:

• Providing accurate and complete information.

• Maintaining the confidentiality of account credentials.

• Restricting unauthorized access to their account.

• All activities conducted under their account.

MENA Core ERP reserves the right to suspend or terminate accounts that contain false, misleading, or fraudulent information.

4. Subion & Billing

Certain features may require a paid subion.

By subscribing to a paid plan, you agree that:

• Subion fees are charged according to the selected plan.

• Payments are non-refundable unless otherwise required by law.

• Subion plans may be upgraded, downgraded, or canceled according to the platform's policies.

• Failure to make payment may result in service suspension or account restrictions.

5. Acceptable Use Policy

Users agree not to:

• Use the platform for unlawful purposes.

• Upload malicious software, viruses, or harmful code.

• Attempt unauthorized access to systems or data.

• Interfere with platform security or performance.

• Use the Service to distribute spam, fraudulent, or misleading content.

Violation of these terms may result in immediate account suspension or termination.

6. Data Ownership

Users retain ownership of the data they upload and manage within the platform.

MENA Core ERP does not claim ownership of customer data. However, users grant MENA Core ERP permission to process and store such data solely for the purpose of providing the Service.

7. Privacy & Security

We implement industry-standard security measures to protect user information and business data.

While we strive to maintain secure systems, no internet-based service can guarantee absolute security.

Users are responsible for maintaining strong passwords and securing access to their accounts.

8. Intellectual Property

All software, trademarks, logos, branding materials, content, designs, and technology associated with MENA Core ERP remain the exclusive property of MENA Core ERP and are protected by applicable intellectual property laws.

Users may not:

• Copy or reproduce platform components.

• Reverse engineer the software.

• Redistribute or resell the Service without written authorization.

9. Service Availability

We strive to maintain uninterrupted service availability. However, we do not guarantee that the Service will always be available without interruptions, delays, maintenance periods, or technical issues.

MENA Core ERP reserves the right to modify, update, or discontinue features at any time.

10. Limitation of Liability

To the maximum extent permitted by law, MENA Core ERP shall not be liable for:

• Indirect or consequential damages.

• Loss of profits or revenue.

• Business interruption.

• Data loss resulting from user actions or third-party services.

Users agree to use the Service at their own risk.

11. Third-Party Services

The platform may integrate with third-party tools, APIs, payment gateways, and external services.

MENA Core ERP is not responsible for the availability, policies, or practices of third-party providers.

12. Account Termination

We reserve the right to suspend or terminate access to the Service if:

• These Terms are violated.

• Fraudulent activity is detected.

• Required payments are not made.

• Platform security is compromised.

Upon termination, access to the Service may be restricted or removed.

13. Changes to Terms

MENA Core ERP reserves the right to update or modify these Terms and Conditions at any time.

Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with applicable international commercial laws and regulations, without regard to conflict of law provisions.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us through our Contact Us page or support channels.

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