Privacy Policy

Last Updated: January 2026

At MENA Core ERP, we are committed to protecting your privacy and safeguarding the information you share with us. This Privacy Policy explains how we collect, use, store, and protect your personal and business information when you access or use our platform, website, applications, and related services.

By using MENA Core ERP, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Full Name

• Email Address

• Phone Number

• Company Name

• Billing Information

• Account Credentials

Business Information

• Customer Records

• Employee Information

• Financial Data

• Project Data

• Documents and Files

• Business Operations Data

Technical Information

• IP Address

• Browser Type

• Device Information

• Operating System

• Login Activity

• Usage Statistics

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services

• Create and manage user accounts

• Process subions and payments

• Deliver customer support

• Improve platform functionality

• Monitor system performance and security

• Communicate updates and service notifications

• Comply with legal obligations

3. Data Storage & Security

MENA Core ERP implements industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

Security measures include:

• Secure Data Encryption

• Role-Based Access Control

• Secure Authentication Systems

• Regular Security Monitoring

• Backup and Recovery Procedures

While we strive to protect your information, no method of electronic storage or internet transmission can guarantee absolute security.

4. Data Ownership

You retain full ownership of all data uploaded, created, or managed within MENA Core ERP.

We do not sell, rent, or claim ownership of your business data.

Your information is processed solely for the purpose of delivering and improving our services.

5. Sharing of Information

We do not sell or trade your personal information.

Information may only be shared with:

• Payment Processing Providers

• Cloud Infrastructure Providers

• Legal Authorities when required by law

• Authorized Service Partners supporting platform operations

All third-party providers are required to maintain appropriate security and confidentiality standards.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve user experience

• Maintain secure sessions

• Analyze website performance

• Remember user preferences

• Enhance platform functionality

Users may control cookie settings through their browser preferences.

7. Data Retention

We retain information only as long as necessary to:

• Provide services

• Fulfill contractual obligations

• Comply with legal requirements

• Resolve disputes

• Enforce agreements

Upon account termination, data may be retained for a limited period where legally required.

8. User Rights

Depending on applicable laws, users may have the right to:

• Access their personal information

• Request corrections to inaccurate information

• Request deletion of personal data

• Restrict certain processing activities

• Export their data

• Withdraw consent where applicable

Requests may be submitted through our support channels.

9. Third-Party Services

MENA Core ERP may integrate with third-party applications, APIs, payment gateways, and external services.

We are not responsible for the privacy practices or policies of third-party providers.

Users should review the privacy policies of any connected services.

10. International Data Processing

Your information may be processed and stored in data centers located in different countries where our infrastructure or service providers operate.

By using the Service, you consent to such transfers where permitted by applicable law.

11. Children's Privacy

MENA Core ERP is intended for business and professional use and is not directed toward individuals under the age of 18.

We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Any changes will be posted on this page with an updated revision date.

Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

13. Contact Us

If you have questions regarding this Privacy Policy, data handling practices, or privacy-related requests, please contact us through our Contact Us page or customer support channels.

MENA Core ERP

Your Data. Your Business. Protected.